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Tailorversity is a cutting-edge web design and branding firm that specializes in delivering creative and innovative digital solutions for businesses across various industries. In addition to our expertise in design and branding, we also offer Talent Acquisition and recruiting services to help businesses build the best teams to match their vision. With a commitment to empowering brands through beautifully crafted websites, strategic branding, and top-tier talent sourcing, our team is made up of passionate experts who thrive on collaboration and client success. As we continue to grow, we seek experienced leaders who can help us expand our presence and maintain our high standards of service and excellence.
Summary
As the Senior Branch Manager at Tailorversity, you will oversee the operations, growth, and performance of our branch office. You will be responsible for managing day-to-day activities, leading a team of professionals, and ensuring the branch achieves its revenue, client satisfaction, and operational targets. This role requires a seasoned leader with a strong background in sales, team management, business development, and customer service, as well as the ability to create a thriving and dynamic work environment.
Duties and Responsibilities:
Branch Leadership: Oversee and manage the overall operations of the branch, ensuring all functions are running smoothly, and the branch adheres to company policies and standards.
Team Management: Lead, mentor, and motivate a diverse team of designers, developers, and project managers, fostering a culture of creativity, collaboration, and accountability.
Business Development: Develop and implement strategies to grow the branch’s client base, including identifying new market opportunities, driving sales initiatives, and fostering relationships with potential clients.
Client Management: Build and maintain strong client relationships, ensuring the highest level of client satisfaction and acting as a key point of contact for high-profile clients and projects.
Financial Performance: Manage branch budgets, control costs, and meet or exceed revenue targets while ensuring operational efficiency.
Project Oversight: Monitor project timelines, quality standards, and client feedback to ensure successful project delivery on time and within budget.
Reporting: Regularly report on branch performance, including financial results, project statuses, and team productivity to senior leadership.
Branch Growth: Collaborate with company leadership to identify and execute growth strategies for the branch, including talent acquisition, client expansion, and market penetration.
Qualifications
Bachelor’s degree in Business Management, Marketing, or a related field (MBA is a plus).
5+ years of experience in a senior management role, preferably in a creative agency, digital marketing, or web design environment.
Proven track record of driving business growth, increasing revenue, and managing large teams.
Strong understanding of web design, branding, digital marketing, and recruiting services.
Excellent leadership and team-building skills with the ability to manage, mentor, and inspire a diverse team.
Exceptional communication and interpersonal skills, with the ability to interact with clients and senior executives.
Solid financial acumen with experience in budget management and financial reporting.
Strong problem-solving skills and the ability to make decisions in a fast-paced, dynamic environment.
Proficiency with project management tools, CRM systems, and other relevant technologies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Tailorversity, eligible teammates receive a comprehensive benefits package which includes medical, dental, vision, and life insurance. As well as vacation, sick, holiday pay, birthday day off, 401k with company match, and more!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
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